Assistant Director, Spa & Wellness — Luxury Hospitality Leader

Starwood Hotels; Hawaii; On-site; USD 110,000 - 118,000; Full time

Job summary

Starwood Hotels is hiring an Assistant Director of Spa & Wellness in Hawaii to lead a dedicated team and ensure every guest enjoys a serene, world-class spa experience. The role requires strong leadership, stellar guest service, and focus on financial performance and staff engagement.

Minimum 2 years in a similar role with hospitality or spa operations is expected, plus a post-secondary diploma is a plus. The team values flexibility to meet a 24-hour operation and exceptional written and verbal

Qualifications

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Lead the team and provide individual support and direction as needed.
• Ensure on-time appointments and accommodate special requests from guests.
• Strive to provide a world-class, luxury spa experience and maintain serenity across operations.

Skills

Spa operations

Leadership

Guest engagement

Financial performance

Communication

Flexibility

Education

Post-secondary diploma or degree

Job description

Starwood Hotels is hiring an Assistant Director of Spa & Wellness in Hawaii to lead a dedicated team and ensure every guest enjoys a serene, world-class spa experience. The role requires strong leadership, stellar guest service, and focus on financial performance and staff engagement.

Minimum 2 years in a similar role with hospitality or spa operations is expected, plus a post-secondary diploma is a plus. The team values flexibility to meet a 24-hour operation and exceptional written and verbal