Luxury Spa Wellness Lead – Assistant Manager

Starwood Hotels; Princeville (HI); On-site; USD 70,000 - 80,000; Full time

Job summary

Starwood Hotels in Hawaii (Princeville) seeks an Assistant Wellness Manager to lead the spa team, ensuring serene, on-time appointments and exceptional guest service. You will guide staff, manage guest requests, and drive engagement and financial performance in a luxury spa setting.

The ideal candidate has at least 2 years in hospitality/spa roles, strong leadership, and excellent communication skills. A post-secondary diploma is a plus, and flexibility for a 24-hour operation is required.

Qualifications

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Lead the team and provide individual support and direction as needed.
• Maintain on-time appointments and handle guest requests to ensure a world-class spa experience.
• Drive guest and team member engagement and financial performance.
• Ensure smooth operations for a 24-hour operation.

Skills

Team leadership

Guest engagement

Communication

Education

Post-secondary diploma or degree

Job description

Starwood Hotels in Hawaii (Princeville) seeks an Assistant Wellness Manager to lead the spa team, ensuring serene, on-time appointments and exceptional guest service. You will guide staff, manage guest requests, and drive engagement and financial performance in a luxury spa setting.

The ideal candidate has at least 2 years in hospitality/spa roles, strong leadership, and excellent communication skills. A post-secondary diploma is a plus, and flexibility for a 24-hour operation is required.