Spa & Wellness Assistant Director - Luxury Guest Experience

Starwood Hotels; Princeville (HI); On-site; USD 110,000 - 118,000; Full time

Job summary

Starwood Hotels is seeking an Assistant Director of Spa & Wellness to lead our luxury spa team and deliver exceptional guest experiences. You will guide day-to-day operations, ensuring serenity, timely appointments, and attentive service across a 24-hour operation.

We value leaders who can drive guest satisfaction, staff engagement, and financial performance while upholding Starwood’s premium standards and sustainable hospitality ethos.

Qualifications

• Minimum 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledgeable of spa operations and a proven track record in guest and team member engagement and financial performance.
• Excellent communication skills, both verbal and written.

Responsibilities

• Lead the Spa & Wellness team and provide direction as needed.
• Ensure on-time appointments and accommodate guest requests to maintain a serene spa experience.
• Drive guest satisfaction and financial performance across spa operations.

Skills

Leadership

Guest service

Communication

Spa operations

Financial performance

Education

Post-secondary diploma or degree

Job description

Starwood Hotels is seeking an Assistant Director of Spa & Wellness to lead our luxury spa team and deliver exceptional guest experiences. You will guide day-to-day operations, ensuring serenity, timely appointments, and attentive service across a 24-hour operation.

We value leaders who can drive guest satisfaction, staff engagement, and financial performance while upholding Starwood’s premium standards and sustainable hospitality ethos.