Assistant Wellness Manager - Luxury Spa Lead

1 Hotels Group; Hawaii; On-site; USD 70,000 - 80,000; Full time

Job summary

1 Hotel Hanalei Bay, part of Starwood Hotels, seeks an Assistant Wellness Manager to lead our luxury spa team, ensuring serene experiences, precise appointments, and flawless guest service.

You will guide daily operations, drive guest satisfaction, and develop staff engagement and financial performance in a demanding 24-hour environment.

A post-secondary diploma is a plus; minimum 2 years spa leadership experience preferred; passion for hospitality and sustainable luxury is essential.

Qualifications

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Lead the spa team to ensure on-time appointments and guest requests.
• Maintain luxury spa standards and guest satisfaction.

Skills

Spa operations

Leadership

Guest engagement

Team engagement

Financial performance

Communication

Education

Post-secondary diploma or degree

Job description

1 Hotel Hanalei Bay, part of Starwood Hotels, seeks an Assistant Wellness Manager to lead our luxury spa team, ensuring serene experiences, precise appointments, and flawless guest service.

You will guide daily operations, drive guest satisfaction, and develop staff engagement and financial performance in a demanding 24-hour environment.

A post-secondary diploma is a plus; minimum 2 years spa leadership experience preferred; passion for hospitality and sustainable luxury is essential.