Assistant Wellness Manager - Luxury Spa Lead

1 Hotels Group; Princeville (HI); On-site; USD 70,000 - 80,000; Full time

Job summary

Starwood Hotels is seeking an Assistant Wellness Manager to lead our luxury spa team in Hawaii. You will ensure on-time appointments, handle guest requests, and uphold a serene spa environment while driving service excellence.

The ideal candidate has at least 2 years of spa leadership experience, a post-secondary diploma or degree is a plus, and strong communication skills. You must be flexible to a 24-hour operation and focused on guest and team engagement.

Qualifications

• Minimum of 2 years in spa leadership or similar role.
• Advanced knowledge of spa operations and guest services.
• Strong leadership and team engagement skills.
• Excellent verbal and written communication abilities.
• Flexible to meet the demands of a 24-hour operation.

Responsibilities

• Lead the spa team and provide direction to ensure exceptional service.
• Ensure on-time appointments and fulfill special guest requests.
• Maintain a serene, luxurious spa environment and financial performance.
• Collaborate with other departments to deliver world-class experiences.

Skills

Spa operations

Leadership

Guest engagement

Team engagement

Financial performance

Communication

Education

Post-secondary diploma or degree (bonus)

Job description

Starwood Hotels is seeking an Assistant Wellness Manager to lead our luxury spa team in Hawaii. You will ensure on-time appointments, handle guest requests, and uphold a serene spa environment while driving service excellence.

The ideal candidate has at least 2 years of spa leadership experience, a post-secondary diploma or degree is a plus, and strong communication skills. You must be flexible to a 24-hour operation and focused on guest and team engagement.