Luxury Spa Director: Guest Experience Leader

Mauna Kea Resort; Waimea (HI); On-site; USD 80,000 - 100,000; Full time

Job summary

A luxury resort in Hawaii seeks a Director of Spa Operations to oversee all aspects of spa operations. You will lead a team to ensure exceptional guest experiences and maintain high standards of service and safety. The ideal candidate has over 5 years of leadership experience in luxury spa environments. This role requires strong financial management skills and flexibility in working hours. Join our team to create memorable wellness experiences.

Qualifications

• Proven expertise in spa operations and wellness programming.
• Previous hands-on experience as a therapist preferred.
• Strong organizational and decision-making skills.

Responsibilities

• Direct all aspects of spa operations ensuring a luxurious experience.
• Lead and develop a team of spa professionals.
• Design and implement service menus and wellness offerings.

Skills

Leadership

Exceptional verbal and written communication

Financial acumen

Education

5+ years of leadership experience in a luxury spa or wellness environment

TB clearance card

Tools

Spa management software

POS systems

Job description

A luxury resort in Hawaii seeks a Director of Spa Operations to oversee all aspects of spa operations. You will lead a team to ensure exceptional guest experiences and maintain high standards of service and safety. The ideal candidate has over 5 years of leadership experience in luxury spa environments. This role requires strong financial management skills and flexibility in working hours. Join our team to create memorable wellness experiences.