Assistant Director of Facility Contracts

Odessa College; Odessa (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

Odessa College seeks an Assistant Director of Facility Contracts to oversee scheduling, room reservations and contract development for campus events. The role partners with multiple departments to ensure spaces are prepared, services meet standards, and inquiries are handled professionally.

This position guides part-time staff, coordinates custodial/food/tech services, and maintains records of rental agreements, fees, and surveys to improve the customer experience.

Qualifications

• High School Diploma or GED equivalent.
• 3 Years of Customer Service related experience.
• Proficient in Microsoft Office software.
• Ability to communicate effectively and courteously with a variety of individuals from socioeconomic backgrounds.

Responsibilities

• Assist the College and external communities with room reservations and setup using scheduling software.
• Assess needs, determine room availability, confirm details, develop and execute contracts, generate invoices and collect fees.
• Confer with various departments to evaluate the level of service provided by facility contractors.
• Maintain records of facility rental agreements.
• Coordinate reservations and customer experience, including surveys, compliments and complaints.
• Train College community in use of facility scheduling software.
• Maintain inventory of custodial supplies.
• Assist in arrangements for on-campus food and technology services.
• Maintain a web-based schedule of events and calendar for space availability.
• Assist with quality control inspections of housekeeping, food services, and facility set-ups.
• Perform general office duties and customer service.

Skills

Customer service

Microsoft Office

Effective communication

Diversity awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Assistant Director of Facility Contracts

Working Title Assistant Director of Facility Contracts

Position Status

Position Status Full Time

Department

Department Facility Contracts

General Summary

The Assistant Director Facility Contracts serves as a generalist for the Facility Contracts Department

and assists in the day-to-day operations and leadership of the Facility Contracts Department. The primary responsibilities are to coordinate the scheduling and setup of events and meetings on campus, assisting with quality control of custodial services, and providing exemplary customer service.

Specific Position Duties

• Assist the College and external communities (Employees, Students, Community
• Members, Visitors) with room reservations and setup using scheduling software.
• Assess needs, determine room availability, confirm details, develop and execute contracts, generate invoices and collect fees.
• Confer with various departments to evaluate the level of service provided by facility contractors.
• Maintain records of facility rental agreements.
• Coordinate and follow up regarding reservations and customer experience, which include but not limited to customer satisfaction surveys, compliments and complaints.
• Train College community in use of facility scheduling software.
• Maintain inventory of College-provided custodial supplies.
• Assist in making arrangements for on-campus food and technology services.
• Maintain a web-based schedule of events and calendar of specific events to ensure current status of space availability.
• Assist with quality control inspections of housekeeping services, food services, and facility set-ups.
• Perform general office duties, which include but not limited to, answering calls, filing, use of web based applications, general customer service and office needs.
• Supervises and manages part-time employees assigned to Downtown Park.
• Actively participates in and manages events and activities held at the Odessa College Downtown Park.
• Serves on college campus committees.
• Provide other duties as assigned.

Minimum Qualifications

• High School Diploma of GED equivalent.
• 3 Years of Customer Service related experience.
• Proficient in Microsoft Office software.
• Ability to communicate effectively and courteously with a variety of individuals from socioeconomic backgrounds.

Preferred Qualifications

Hiring range

Work Hours

Work Hours Hours May Vary Normal Business Hours 8:00-5:30 Monday-Thursday, 8:00-1:00 Friday Summer Hours 7:30-5:30- Monday-Thursday

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcripts

Optional Documents

Odessa College
201 W. University Blvd.
Odessa, Tx 79764