Custodial Services Assistant Manager

Gulfshoresal; McKinney, Northern (TX, KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Collin College in McKinney, TX is seeking a Custodial Operations Supervisor to oversee contract services, monitor quality, and support performance tracking across campus facilities.

The role requires coordinating with vendors, handling work orders in a CMMS, and assisting in budgeting while ensuring safety and regulatory compliance. Flexibility to work evenings, weekends, or holidays is required.

Qualifications

• Associate degree plus two years of related experience in contract or facilities management, OR high school diploma/GED plus five years custodial management experience.
• One year of supervisor or lead experience.
• Experience working with service contractors.

Responsibilities

• Oversee custodial contracts to ensure compliance with service agreements and standards.
• Monitor and inspect custodial services for quality, safety, and regulatory compliance.
• Coordinate custodial operations including event setup, cleaning, and special requests.
• Manage and track work orders using CMMS and ensure timely completion.
• Assist in contract administration including documentation, invoice review, and service tracking.
• Coordinate with vendors and contractors to ensure proper service delivery and procurement compliance.
• Collect, analyze, and report operational data to support decision-making and performance improvement.
• Assist in budget tracking, expense forecasting, and preparation of operating and capital requests.
• Serve as liaison between custodial contractors and campus departments to resolve issues.
• Respond to operational issues and emergencies to ensure continuity of services.

Skills

Contract management

Vendor coordination

Data analysis

Supervision

Microsoft Office

Communication

Facilities operations

CMMS

Education

Associate degree

High school diploma/GED

Tools

CMMS

Microsoft Office

Job description

Primary Location:

3452 Spur 399, McKinney, Texas, 75069

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Support the oversight of custodial operations and contract services to ensure a clean, safe, and compliant campus environment. Assist in managing custodial contracts, monitoring service quality, coordinating operations, and supporting performance tracking and reporting. Contribute to operational efficiency and customer satisfaction across campus facilities.

Flexibility to work evenings, weekends, or holidays as needed.

Required Qualifications:

Essential Duties and Responsibilities

• Assist in oversight of custodial contracts to ensure compliance with service agreements and standards.
• Monitor and inspect custodial services to ensure quality, safety, and regulatory compliance.
• Support coordination of custodial operations including event setup, cleaning, and special requests.
• Manage and track work orders using CMMS and ensure timely completion.
• Assist in contract administration including documentation, invoice review, and service tracking.
• Coordinate with vendors and contractors to ensure proper service delivery and procurement compliance.
• Collect, analyze, and report operational data to support decision-making and performance improvement.
• Assist in budget tracking, expense forecasting, and preparation of operating and capital requests.
• Serve as liaison between custodial contractors and campus departments to resolve issues.
• Respond to operational issues and emergencies to ensure timely resolution and continuity of services.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills & Abilities

• Knowledge of custodial procedures, cleaning techniques, and safety standards
• Knowledge of contract management and service delivery oversight
• Knowledge of CMMS systems and facility operations processes
• Strong communication (written and verbal) skills
• Organizational and problem-solving skills
• Customer service and relationship management skills
• Proficiency in Microsoft Office and basic systems
• Ability to manage multiple priorities and work independently
• Ability to supervise/coordinate contracted services
• Ability to analyze data and generate reports
• Ability to maintain effective working relationships
• Ability to work flexible schedules including nights/weekends

Physical Demands & Working Conditions

Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, stooping, kneeling, crouching, and reaching, climbing and balancing, plus pushing, pulling and lifting. Incumbents may be subjected to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises. Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. Frequent physical effort required.

Requirements

Associate degree from an accredited institution and two (2) years of related experience in contract or facilities management OR high school diploma/GED equivalency and five (5) years of custodial management experience.

One (1) year of supervisor or lead experience, or one (1) year in a custodial supervisory or lead role.

Experience working with service contractors.

Licenses and Certifications

Valid Texas Driver’s License* and insurability with the college's insurance carrier.

*Individuals hired for this position may be required to drive a company vehicle. A Motor Vehicle (MVR) Report will be run in conjunction with the background check during the contingent offer stage and annually/bi-annually for the duration of employment at Collin College. Candidates who fail the original background/MVR report or subsequent MVR reports may not be hired and/or terminated based on the results of the report.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

Must have the flexibility to work evenings, weekends, or holidays as needed.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$54,066.00

Hiring Maximum

$65,934.00

Compensation is determined based on experience.

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.