Assistant Director, Housing Administration & Operations

University of Oklahoma; Norman (OK); On-site; USD 65,000 - 80,000; Full time

Job summary

The University of Oklahoma Housing and Residence Life is seeking an experienced leader for the Assistant Director Housing Administration. This role oversees operational and administrative functions supporting the residential experience for thousands of students, directing housing assignments, occupancy, contracts, billing, policy administration, and customer service.

The ideal candidate will bring strong organizational, analytical, and communication skills to manage complex operations, drive

Qualifications

• Bachelor's degree.
• 48 months of program development, program management or related experience.
• Equivalency: 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.
• Valid Driver's License.

Responsibilities

• Oversee housing assignments, occupancy management, contracts and billing processes.
• Manage policy administration and customer service operations to ensure student-centered service delivery.
• Collaborate with campus partners and supervise professional staff.
• Analyze operational data and lead initiatives to enhance housing systems and resident satisfaction.

Skills

Leadership

Analytical ability

Communication

Education

Bachelor's degree

Equivalency: 48 months related experience

Tools

StarRez

Job description

The University of Oklahoma Housing and Residence Life is seeking an experienced leader for the Assistant Director Housing Administration. This role oversees operational and administrative functions supporting the residential experience for thousands of students, directing housing assignments, occupancy, contracts, billing, policy administration, and customer service.

The ideal candidate will bring strong organizational, analytical, and communication skills to manage complex operations, drive