Senior Director, On-Campus Housing & Student Success

University at Buffalo; Buffalo (NY); On-site; USD 160,000 - 180,000; Full time

Job summary

University at Buffalo seeks a Director of Housing Services to provide strategic leadership for on-campus housing, ADA accommodations, and summer conference housing. You will oversee operations for ~8,000 students across 13 residence halls and 5 apartment complexes, ensuring a student-centered, accessible experience aligned with institutional goals.

As a senior leader, you will shape marketing, contracting, and room assignment processes, foster campus partnerships, and support enrollment and

Qualifications

• Senior leadership experience in housing or student services.
• Experience directing housing operations and occupancy management.
• Ability to collaborate with Enrollment Management and Marketing to drive full occupancy.
• Commitment to equity, inclusion, and accessibility in housing.

Responsibilities

• Provide strategic leadership and oversight for Housing Services.
• Design occupancy management processes to meet fiscal targets.
• Partner with Enrollment Management and Marketing to achieve full occupancy.
• Ensure consistent messaging across channels to students and parents.
• Direct and indirect management of the Housing Services team.

Skills

Leadership

Strategic planning

Operations management

ADA accommodations

Stakeholder partnerships

Job description

University at Buffalo seeks a Director of Housing Services to provide strategic leadership for on-campus housing, ADA accommodations, and summer conference housing. You will oversee operations for ~8,000 students across 13 residence halls and 5 apartment complexes, ensuring a student-centered, accessible experience aligned with institutional goals.

As a senior leader, you will shape marketing, contracting, and room assignment processes, foster campus partnerships, and support enrollment and