Assistant Director Housing Administration

University of Oklahoma; Norman (OK); On-site; USD 65,000 - 80,000; Full time

Job summary

The University of Oklahoma Housing and Residence Life is seeking an experienced leader for the Assistant Director Housing Administration. This role oversees operational and administrative functions supporting the residential experience for thousands of students, directing housing assignments, occupancy, contracts, billing, policy administration, and customer service.

The ideal candidate will bring strong organizational, analytical, and communication skills to manage complex operations, drive

Qualifications

• Bachelor's degree.
• 48 months of program development, program management or related experience.
• Equivalency: 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.
• Valid Driver's License.

Responsibilities

• Oversee housing assignments, occupancy management, contracts and billing processes.
• Manage policy administration and customer service operations to ensure student-centered service delivery.
• Collaborate with campus partners and supervise professional staff.
• Analyze operational data and lead initiatives to enhance housing systems and resident satisfaction.

Skills

Leadership

Analytical ability

Communication

Education

Bachelor's degree

Equivalency: 48 months related experience

Tools

StarRez

Job description

Pay Range:Targeted salary $72,500 annually, based on experience.

Benefits Eligible:Yes

Work Schedule:Monday – Friday, 8:00 a.m. to 5:00 p.m.

Travel:Not required

Position Introduction:

Join the University of Oklahoma Housing and Residence Life team as the Assistant Director Housing Administration, a key leadership role responsible for overseeing the operational and administrative functions that support the residential experience of thousands of students. This position provides strategic direction for housing assignments, occupancy management, housing contracts, billing processes, policy administration, and customer service operations while ensuring efficient, student-centered service delivery. The Assistant Director Housing Administration collaborates with campus partners, supervises professional staff, analyzes operational data, and leads initiatives that enhance housing systems, processes, and resident satisfaction.

The ideal candidate is an experienced leader with strong organizational, analytical, and communication skills who can effectively manage complex operations, drive continuous improvement, and contribute to the strategic goals of Housing and Residence Life. This role offers an opportunity to make a meaningful impact on student success by supporting a vibrant and inclusive residential community.

View full job description

Required Education and Experience:

• Bachelor's degree.
• 48 months of program development, program management or related experience.

Equivalency/Substitution:Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.

Required Certifications and Licenses:

• Valid Driver's License

Department Preferences:

• Previous housing assignment experience, preferably in a higher-ed setting.
• Previous experience using StarRez or similar housing management software.
• Previous professional experience in supervising and developing full-time staff members.

Hiring Contingent Upon a Background Check: Yes