Assistant Director, Campus Auxiliary Services & Bookstore

Morgan State University; Washington, Baltimore (District of Columbia, MD); On-site; USD 100,000 - 125,000; Full time

Job summary

Morgan State University seeks an Assistant Director for Auxiliary Business Solutions to provide leadership for the Business & Auxiliary Services portfolio, including the bookstore, mailroom, and print shop. The role emphasizes operational excellence, customer service, and strategic revenue development.

The successful candidate will supervise staff, manage budgets, and coordinate with third-party vendors to enhance services for students, faculty, staff, and visitors.

Qualifications

• Bachelor’s Degree in Business or related field is required.
• 10+ years of retail management experience in environments generating over $5M in annual revenue.
• Experience managing POS systems, PCI compliance, inventory, and sales analytics.

Responsibilities

• Oversee bookstore operations via contracted vendor.
• Oversee mailroom and print shop operations and expand offerings.
• Lead budget management, revenue diversification, and cost controls.

Skills

Retail management

Budget management

Contract negotiations

Customer service

Leadership

Education

Bachelor’s Degree in Business

MBA (Preferred)

Tools

Point-of-sale systems

Inventory management software

PCI compliance tools

Job description

Morgan State University seeks an Assistant Director for Auxiliary Business Solutions to provide leadership for the Business & Auxiliary Services portfolio, including the bookstore, mailroom, and print shop. The role emphasizes operational excellence, customer service, and strategic revenue development.

The successful candidate will supervise staff, manage budgets, and coordinate with third-party vendors to enhance services for students, faculty, staff, and visitors.