Campus Auxiliary Operations Lead

Northeastern University; Oakland, Northern (CA, KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Job summary

Northeastern University in Oakland seeks an Assistant Director, Business & Auxiliary Operations to lead the Mail/Copy Center and the broader auxiliary portfolio, ensuring exceptional service and inclusive campus experiences. The role partners with the Director to balance student, staff, and guest needs across multiple services.

You will manage budgets, vendor relations, and data-driven improvements across dining, bookstore, laundry, vending, and parking, aligning operations with institutional

Qualifications

• BA/BS is required with at least four years of experience managing business or auxiliary operations.
• Financial acumen to track KPIs, budgets, and variance analysis.
• Strong data skills to analyze performance and drive efficiencies.
• Excellent communication across students, staff, faculty, and administrators.
• Experience leading diverse teams and managing contracts.

Responsibilities

• Directly supervise the Mail & Copy Center team and operations.
• Support the Director with Dining, vendor relations, and guest experience in line with strategic direction.
• Oversee administrative tasks: purchasing, procurement, data analysis, and SOP maintenance.
• Assist in budgeting, revenue forecasting, and identifying efficiency improvements across the portfolio.
• Ensure compliance with policies and collaborate with Finance, HR, and other stakeholders.

Skills

Financial acumen

Data-driven

Communication skills

Leadership

Operations management

Project management

Contract management

Diversity & inclusion

Education

BA/BS or equivalent

Tools

Workday ERP

Job description

Northeastern University in Oakland seeks an Assistant Director, Business & Auxiliary Operations to lead the Mail/Copy Center and the broader auxiliary portfolio, ensuring exceptional service and inclusive campus experiences. The role partners with the Director to balance student, staff, and guest needs across multiple services.

You will manage budgets, vendor relations, and data-driven improvements across dining, bookstore, laundry, vending, and parking, aligning operations with institutional