Assistant Director, Campus Auxiliary Operations

Socket.dev; Oakland (CA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive benefits

Commuting benefits

Job summary

Northeastern University in Oakland is seeking an Assistant Director, Business & Auxiliary Operations to lead the Mail & Copy Center and related auxiliary services. You will supervise staff, manage budgets, and drive service excellence across dining, laundry, vending, and parking programs in alignment with the Director's strategic direction.

This role emphasizes DEI, data-driven decision making, and collaboration with Finance, HR, and campus partners to deliver customer-centric experiences while

Qualifications

• BA/BS required with four years' experience managing auxiliary operations.
• Financial acumen to track KPIs, budgets, and variance analysis.
• Technologically savvy with data to modernize and gain efficiencies.
• Strong communication skills with ability to collaborate with students, staff, faculty, and administrators.
• Adept at leading diverse teams with focus on diversity, equity, and inclusion.
• Proven skills in operations, project management, and contract management.

Responsibilities

• Directly supervises the Mail & Copy Center team, including full-time staff and seasonal workers; ensures parcel/mail processing, compliance, and customer-centric outcomes.
• Oversees purchasing, data analysis, revenue/expense tracking, and SOP maintenance; partners with Finance and HR.
• Supports policy updates, internal audits, and university-wide compliance; contributes to sustainability initiatives.
• Forecasts revenue, budgets, and OKRs; analyzes productivity and variances; supports contract management and efficiency improvements.
• Position supports miscellaneous duties as assigned and ensures alignment with institutional standards.

Skills

Financial acumen

Data analytics

Communication

DEI commitment

Operations management

Contract management

Project management

Organizational skills

Education

BA/BS degree

Tools

Workday ERP

Job description

Northeastern University in Oakland is seeking an Assistant Director, Business & Auxiliary Operations to lead the Mail & Copy Center and related auxiliary services. You will supervise staff, manage budgets, and drive service excellence across dining, laundry, vending, and parking programs in alignment with the Director's strategic direction.

This role emphasizes DEI, data-driven decision making, and collaboration with Finance, HR, and campus partners to deliver customer-centric experiences while