Assistant Director, Auxiliary Operations & Services

Northeastern University; Michigan; On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Wellness & life

Retirement plan

Job summary

Northeastern University in the United States seeks an Assistant Director of Business & Auxiliary Operations to lead the Mail/Copy Center and related services, focusing on customer-centric outcomes. You will oversee dining, bookstore, mail, print production, laundry, vending, and parking, while maintaining budgets and ensuring compliance across the auxiliary portfolio.

You will partner with the Director and campus stakeholders to balance student, staff, and faculty needs, drive efficiency through

Qualifications

• BA/BS degree required with four years’ experience in leading business or auxiliary operations.
• Financial acumen to manage budgets and KPIs with variance analysis.
• Technologically savvy and able to use data to modernize operations.
• Strong communication and collaboration with students, staff, and faculty.
• Adept at leading diverse teams with emphasis on DEI.
• Proven skills in operations, project management, and contract management.
• Strong organizational and customer/student-focused orientation.

Responsibilities

• Directly supervise the Mail & Copy Center team and seasonal staff, ensuring compliant, high-quality service.
• Lead administrative operations including purchasing, data analysis, and SOP maintenance.
• Partner with Finance, HR, and stakeholders to ensure policy adherence and best practices.
• Support budgeting, revenue forecasting, and cost control across the auxiliary portfolio.
• Coordinate across Dining, laundry, vending, and parking to align with enrollment and service planning.

Skills

Leadership & People Management

Financial Acumen

Data Analysis

Communication Skills

Diversity & Inclusion

Project Management

Contract Management

Education

BA/BS degree

Tools

Workday ERP

Job description

Northeastern University in the United States seeks an Assistant Director of Business & Auxiliary Operations to lead the Mail/Copy Center and related services, focusing on customer-centric outcomes. You will oversee dining, bookstore, mail, print production, laundry, vending, and parking, while maintaining budgets and ensuring compliance across the auxiliary portfolio.

You will partner with the Director and campus stakeholders to balance student, staff, and faculty needs, drive efficiency through