Assistant Director, Accessible Education & Testing Services

Loyola University New Orleans; New Orleans, Northern (LA, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Loyola University New Orleans is seeking an Assistant Director to lead the Testing Center within the Office for Accessible Education. You will coordinate accommodations, proctor tests, and manage assistive technology, ensuring secure testing and supportive services for students with disabilities.

You will supervise staff, liaise with faculty, and maintain compliance with ADA and confidentiality standards while contributing to an accessible campus culture.

Qualifications

• Bachelor's Degree in psychology, education, social work, or a related field.
• Minimum 2 years experience providing accommodations in a higher education setting.
• Excellent interpersonal, organizational, conflict resolution, and decision‑making skills.
• Ability to effectively communicate information with accuracy via phone, e‑mail, and in person, and to establish positive rapport with students, faculty, staff, and parents.
• Strong attention to detail and ability to store and maintain confidential information.
• Availability on some evenings and weekends as required during heavy testing periods.

Responsibilities

• Oversees all accommodated testing operations, including proctoring and scheduling logistics.
• Manages daily supervision and training to graduate assistants and student staff.
• Coordinates accommodations under the ADA with faculty, lecturers, and staff.
• Manages assistive technology platforms and provides access to tools.
• Maintains security of tests and materials and ensures timely return to faculty.
• Compiles and prepares reports on OAE activity and exams administered.

Skills

Interpersonal skills

Organizational skills

Effective communication

Conflict resolution

Education

Bachelor's Degree in psychology, education, social work, or related field

Tools

Braille translation software

Job description

Loyola University New Orleans is seeking an Assistant Director to lead the Testing Center within the Office for Accessible Education. You will coordinate accommodations, proctor tests, and manage assistive technology, ensuring secure testing and supportive services for students with disabilities.

You will supervise staff, liaise with faculty, and maintain compliance with ADA and confidentiality standards while contributing to an accessible campus culture.