Assistant Director

Troy University; Troy (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

Troy University is seeking an Assistant Director to oversee the federal/state financial aid operations and supervise staff involved in administering student financial aid programs.

The role includes coordinating student financial aid counseling, disseminating information to prospective and enrolled students, and managing scholarship disbursement within university guidelines. Strong Excel/Word and Datatel/Ellucian experience are essential.

Qualifications

• Bachelor’s degree in a related field is required.
• Datatel/Ellucian experience is required.
• Experience with Excel and Word is required.

Responsibilities

• Oversee federal/state financial aid operations and supervise staff.
• Coordinate student financial aid counseling activities and disseminate information to students.
• Manage scholarship disbursement activities and ensure compliance with guidelines.

Skills

Financial aid operations

Staff supervision

Communication

Education

Bachelor's degree in a related field

Tools

Datatel/Ellucian

Excel

Word

Job description

Posting Details

Position Information

Posting Number SF2597P

Position Title Assistant Director

Position Type Professional/Salaried

Department Financial Aid - Troy

Division Finance and Administration

Campus Troy

Work Status Full-Time (FT)

Temporary No

Location Troy - T01

Job Summary The Financial Aid Assistant Director position is responsible for overseeing the federal/state financial aid operations; assist in supervising and coordinating the activities of employees engaged in administration of student financial aid programs; assist in the organizing and overseeing student financial aid counseling activities; disseminating to prospective and enrolled students information regarding financial aid programs; using federal, state and university guidelines to award financial assistance within the framework set by Troy; manage all scholarship disbursement activity; maintain all social media platforms and performing other related duties as assigned by the Associate Director, Director and Associate Vice Chancellor of Financial Aid.

Minimum Qualifications

• 1. Bachelor’s degree in a related field
• 2. Datatel/Ellucian Experience
• 3. Experience with Excel and Word

Preferred Qualifications

• 1. Minimum of three years of experience working in a financial services environment, higher education environment, and/or other similar environment

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No

Work Hours

40 hours per week

Standard office hours

List any hazardous conditions or physical demands required by this position

NA

Does this position have supervisory responsibility?

Yes

Posting Date

09/17/2026

Open Until Filled

Yes

Quick Link

https://www.troyuniversityjobs.com/postings/48474

Reference Letters

Solicit References Through the System? No

Last Day a Reference Provider Can Submit Reference

Applicant Special Instructions Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Troy University employment website (www.troyuniversityjobs.com)
   • Chronicle of Higher Education
   • Higher Ed Jobs
   • Social Media website
   • Indeed
   • Other employment website (please specify below)
   • Employee Referral (please specify below)
   • Local newspaper (please specify below)
   • Professional journal (please specify below)
   • Other source (please specify below)
2. Please specify:

   (Open Ended Question)

3. * Regarding your current employment status, please select one of the following:
   • Not a current Troy University employee
   • Current part-time Troy employee (including adjunct faculty)
   • Current full-time Troy employee - initial appraisal period complete
   • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
4. * Do you have a Bachelor's degree in a related field?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. List of References

Optional Documents

1. Unofficial Transcript 1