Financial Aid Counselor

Troy University; Troy (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Troy University in Troy, Alabama, is seeking a Financial Aid Counselor to assist students and families with financial aid and veterans affairs, process applications, and provide counseling sessions on financial aid and VA programs. This position involves high levels of contact with students and families, via email, phone, and in-person, both on campus and off campus.

The role is a full-time professional position within the Finance and Administration division, reporting to the Financial Aid

Qualifications

• Bachelor's degree in a related field.

Responsibilities

• Counsel students and families on financial aid and veterans affairs.
• Process financial aid and VA paperwork.
• Provide information and conduct sessions on financial aid and VA programs on and off campus.

Education

Bachelor's degree in a related field

Job description

Posting Details

• Posting Number: SF2578P


• Position Title: Financial Aid Counselor


• Position Type: Professional/Salaried


• Department: Financial Aid - Troy


• Division: Finance and Administration


• Campus: Troy


• Work Status: Full-Time (FT)


• Temporary: No


• Location: Troy - T01


• Job Summary: The Financial Aid and Veterans Affairs Counselor position is responsible for providing counseling services related to student financial aid and veterans affairs to students and families; processing financial aid and VA paperwork; disseminating information regarding financial aid and VA programs to prospective and enrolled students; meeting with students and families one-on-one and in groups to talk about financial aid and VA; engaging in student financial aid and VA educational sessions on and off campus; heavy contact with students and families via email, phone, and in-person; communicating as needed with all administrative offices of the University; and other duties as assigned by the supervisor.


• Minimum Qualifications: 1. Bachelor's degree in a related field


• Will this position require driving: No


• Work Hours: 40 hours per week


• Hazardous conditions or physical demands: n/a


• Supervisory Responsibility: No


• Posting Date: 08/19/2026


• Open Until Filled: Yes


• Quick Link: https://www.troyuniversityjobs.com/postings/48248

Reference Letters

• Solicit References Through the System? No

Supplemental Questions

1. * How did you hear about this employment opportunity?
   
   
   
   • Troy University employment website (www.troyuniversityjobs.com)
   
   
   • Chronicle of Higher Education
   
   
   • Higher Ed Jobs
   
   
   • Social Media website
   
   
   • Indeed
   
   
   • Other employment website (please specify below)
   
   
   • Employee Referral (please specify below)
   
   
   • Local newspaper (please specify below)
   
   
   • Professional journal (please specify below)
   
   
   • Other source (please specify below)
   
   
   
   


2. Please specify:
   

   (Open Ended Question)

   
   


3. * Regarding your current employment status, please select one of the following:
   
   
   
   • Not a current Troy University employee
   
   
   • Current part-time Troy employee (including adjunct faculty)
   
   
   • Current full-time Troy employee - initial appraisal period complete
   
   
   • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
   
   
   
   


4. * Do you have a Bachelor's degree in a related field?
   
   
   
   • Yes
   
   
   • No
   
   
   
   

Applicant Documents

Required Documents

1. Resume


2. Cover Letter


3. List of References


4. Unofficial Transcript 1

Optional Documents

1. Letter of Reference 1


2. Letter of Reference 2


3. Letter of Reference 3