IT Specialist I

Troy University; Troy (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Troy University in Troy, Alabama, invites applications for an IT Specialist I to install, troubleshoot, repair, and maintain hardware, provide advanced software support, and handle helpdesk requests in a fast-paced environment.

Requirements include a bachelor’s degree in a related field or 1–2 years of related work experience, with a preference for knowledge of PC repair. Work hours are Monday through Friday, 8am–5pm, with additional hours as needed for maintenance and projects.

Qualifications

• Bachelor’s degree in a related field, OR a minimum of one to two years of related work experience.
• Knowledge of PC repair concepts, practices, and procedures is preferred.

Skills

PC repair knowledge

Education

Bachelor’s degree or 1–2 years experience

Job description

Posting Details

• Position Information
  • Posting Number: SF2577P
  • Position Title: IT Specialist I
  • Position Type: Professional/Salaried
  • Department: Information Technology - Troy
  • Division: Finance and Administration
  • Campus: Troy
  • Work Status: Full-Time (FT)
  • Temporary: No
  • Location: Troy - T01
  • Job Summary: The Information Technology Specialist I position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a high-paced environment.
  • Minimum Qualifications: 1. Bachelor’s degree in a related field, OR a minimum of one to two years of related work experience
  • Preferred Qualifications: 1. Knowledge of commonly-used concepts, practices, and procedures with PC repair.
  • Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?: No
  • Work Hours:
    • - Monday through Friday
    • - 8am to 5pm
    • - Additional hours as needed for maintenance and projects.
  • List any hazardous conditions or physical demands required by this position: Ability to move heavy equipment
  • Does this position have supervisory responsibility?: No
  • Posting Date: 08/18/2026
  • Open Until Filled: Yes

Reference Letters

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Troy University employment website (www.troyuniversityjobs.com)
   • Chronicle of Higher Education
   • Higher Ed Jobs
   • Social Media website
   • Indeed
   • Other employment website (please specify below)
   • Employee Referral (please specify below)
   • Local newspaper (please specify below)
   • Professional journal (please specify below)
   • Other source (please specify below)
2. Please specify:

   (Open Ended Question)

3. * Regarding your current employment status, please select one of the following:
   • Not a current Troy University employee
   • Current part-time Troy employee (including adjunct faculty)
   • Current full-time Troy employee - initial appraisal period complete
   • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
4. * Do you have a Bachelor’s degree in a related field, OR a minimum of one to two years of related work experience?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. List of References

Optional Documents

1. Letter of Reference 1
2. Other Document
3. Unofficial Transcript 1