Financial Aid Counselor

Troy University; Troy, Northern (MI, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Troy University in Troy, MI is seeking a Financial Aid and Veterans Affairs Counselor to provide counseling services related to student financial aid and veterans affairs to students and families on campus and off campus as needed. The role requires processing financial aid and VA paperwork, disseminating information about financial aid and VA programs, and meeting with students one-on-one and in groups.

Strong communication via email, phone, and in person is essential; a Bachelor's degree and

Qualifications

• Bachelor's degree in a related field is required.
• Strong counseling and communication skills are essential.

Responsibilities

• Counsel students and families on financial aid and VA benefits.
• Process financial aid and VA paperwork accurately.
• Disseminate information about financial aid and VA programs to students.
• Meet with students individually and in groups on and off campus.
• Coordinate with university offices and respond to student inquiries via email, phone, and in person.

Skills

Counseling

Customer service

Communication

Education

Bachelor's degree in a related field

Job description

The Financial Aid and Veterans Affairs Counselor position is responsible for providing counseling services related to student financial aid and veterans affairs to students and their families; processing financial aid and VA paperwork; disseminating information regarding financial aid and VA programs to prospective and enrolled students; meeting with students and families one-on-one and in groups to talk about financial aid and VA; engaging in student financial aid and VA educational sessions on and off campus; heavy contact with students and families via email, phone, and in-person; communicating as needed with all administrative offices of the University; and other duties as assigned by the supervisor.

Minimum Qualifications

1. Bachelor’s degree in a related field

Preferred Qualifications

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

No

Work Hours

40 hours per week

List any hazardous conditions or physical demands required by this position

n/a

Does this position have supervisory responsibility?

Last Day a Reference Provider Can Submit Reference

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Troy University employment website (www.troyuniversityjobs.com)
  • Chronicle of Higher Education
  • Higher Ed Jobs
  • Social Media website
  • Indeed
  • Other employment website (please specify below)
  • Employee Referral (please specify below)
  • Local newspaper (please specify below)
  • Professional journal (please specify below)
  • Other source (please specify below)
• Please specify: (Open Ended Question)
• * Regarding your current employment status, please select one of the following:
  • Not a current Troy University employee
  • Current part-time Troy employee (including adjunct faculty)
  • Current full-time Troy employee - initial appraisal period complete
  • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
• * Do you have a Bachelor's degree in a related field?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter
• List of References
• Unofficial Transcript 1

Optional Documents

• Letter of Reference 1
• Letter of Reference 2
• Letter of Reference 3

- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affymative Action employer.
- Troy University participates in eVerify.