Assistant Department Manager: Training & Merchandising

Floor & Decor Holdings Inc.; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k match

ESPP

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Training Lead for Product Sales Specialists to elevate customer service and product knowledge across the store.

You will oversee certification courses, mentor associates, and ensure effective merchandising, pricing, and POS operations while upholding safety and company values. This full-time role requires at least a high school diploma and 1 year in customer service or sales, with strong communication and multitasking in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience.
• Excellent communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process transactions at checkout using POS system.
• Stock and tag merchandise displays as required.
• Ensure merchandise placement, pricing and department organization.

Skills

Customer service

Sales

Communication

Multitasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a Training Lead for Product Sales Specialists to elevate customer service and product knowledge across the store.

You will oversee certification courses, mentor associates, and ensure effective merchandising, pricing, and POS operations while upholding safety and company values. This full-time role requires at least a high school diploma and 1 year in customer service or sales, with strong communication and multitasking in a fast-paced environment.