Assistant Department Manager — Retail Team Leader

Floor & Decor; Mobile (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Floor & Decor in Mobile, AL is hiring a Training Specialist responsible for developing Product Sales Specialists and ensuring customers receive outstanding service through solid product knowledge. The role emphasizes coaching staff to follow the basic P’s of retail, maintaining accurate pricing and merchandising, completing certification courses, and delivering practical product guidance in a busy store.

This position requires a high school diploma or GED and customer service experience; the

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Act in line with company values and safety SOPs.
• Demonstrate understanding of the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.
• Direct and support product sales specialists to ensure high levels of customer service.
• Complete product specialist certification courses and maintain product knowledge.
• Greet customers, answer questions, and assist with product selections.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor in Mobile, AL is hiring a Training Specialist responsible for developing Product Sales Specialists and ensuring customers receive outstanding service through solid product knowledge. The role emphasizes coaching staff to follow the basic P’s of retail, maintaining accurate pricing and merchandising, completing certification courses, and delivering practical product guidance in a busy store.

This position requires a high school diploma or GED and customer service experience; the