Assistant Department Manager - Decor & Training

Floor & Decor; Fresno (CA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision

Job summary

Floor & Decor is seeking a Customer Service Associate to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with excellent product information and service. The role requires a high school diploma, 1 year of customer service or sales experience, and strong communication skills.

Duties include assisting customers, processing sales, merchandising, and delivering education on products.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service/sales experience, or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Assist customers with product questions and selections.
• Process sales at checkout using POS system.
• Provide exceptional customer service to ensure a positive shopping experience.
• Stock and price merchandise, create price signs as needed.
• Greet customers and convey company values in every interaction.

Skills

Customer service

Communication

Multi-tasking

Verbal & written communication

Education

High School Diploma or GED

Job description

Floor & Decor is seeking a Customer Service Associate to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with excellent product information and service. The role requires a high school diploma, 1 year of customer service or sales experience, and strong communication skills.

Duties include assisting customers, processing sales, merchandising, and delivering education on products.