Assistant, CRM

Goodwin; Los Angeles (CA); Hybrid; USD 50,000 - 76,000; Full time

Job summary

Join a dynamic global operations team at a leading firm, where your role as a CRM Assistant will be pivotal in maintaining data integrity and supporting end-users. You'll work with cutting-edge technology in a collaborative environment, ensuring that records are accurate and up-to-date. This position offers a chance to grow professionally while contributing to high-stakes projects. With a focus on innovation and integrity, this opportunity is perfect for detail-oriented individuals looking to make a real impact in a fast-paced setting.

Benefits

Flexible work arrangements

Health, dental, and vision insurance

Life and disability insurance

Retirement & Savings Plan

Paid vacation and sick time off

Professional development opportunities

Employee recognition programs

Employee wellness programs

Qualifications

• Experience with Microsoft Dynamics CRM or similar platforms.
• Strong attention to detail and ability to execute repetitive tasks.

Responsibilities

• Maintain accuracy and integrity of data within Microsoft Dynamics.
• Identify and resolve duplicate records for contacts and accounts.

Skills

Microsoft Dynamics CRM

Data Entry

Data Analysis

Attention to Detail

Microsoft Excel

Education

Bachelor's Degree

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

We are seeking a detail-oriented CRM Assistant to join our team to support our CRM system, Microsoft Dynamics. This role is responsible for resolving data inconsistencies, maintaining clean, accurate records, and supporting end-users with requests.

As a CRM Assistant, you will play a key role in resolving duplicate records, tracking and updating contact job changes, ensuring that data updates are completed with precision and care, and assisting with end-user requests.

What You Will Do:

1. Maintain the accuracy, integrity, and consistency of data within Microsoft Dynamics.
2. Identify and resolve duplicate records for contacts and accounts.
3. Track and update records when contacts move between organizations or change details.
4. Investigate and correct data inconsistencies, gaps, and errors.
5. Assist with end-user support/requests.

Who You Are:

1. Bachelor's degree
2. Experience working with Microsoft Dynamics CRM or similar CRM platforms.
3. Strong attention to detail and ability to execute repetitive tasks with accuracy.
4. Familiarity with data entry, data analysis, and data management best practices.
5. Ability to identify and resolve data issues, including duplicates and inconsistencies.
6. Proficiency in Microsoft Excel and other data-processing tools.

#LI-MS1

Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule
• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back-up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for providing the needed accommodations. Requesting accommodations will not adversely affect your application outcome.

This position is eligible for overtime: Yes. The target salary range varies by location and is commensurate with experience: Boston $48,000 - $72,000 | Los Angeles $50,400 - $75,600 | New York $50,400 - $75,600 | Philadelphia $45,200 - $67,800 | San Francisco $53,800 - $80,700 | Santa Monica $50,400 - $75,600 | Silicon Valley $53,800 - $80,700 | Washington DC $48,000 - $72,000.