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Paragon Professional Agency, a premier global provider of virtual assistant services known for excellence in customer service and business solutions, is seeking a highly skilled General Virtual Assistant with advanced Shopify expertise to join our dynamic remote team. This full-time, work-from-home role operates on a US shift schedule and offers an exciting opportunity to contribute to a fast-growing organization.
About the Role
As a Virtual Assistant at Paragon, you will deliver comprehensive administrative support while specializing in Shopify e-commerce management. Your responsibilities will span traditional VA duties and specialized Shopify tasks, enabling clients to optimize their online stores, streamline operations, and enhance customer experience. You will work autonomously, managing projects with minimal supervision and leveraging the latest tools and technologies to maximize efficiency and impact.
Key Responsibilities
- Manage calendars, schedule meetings, and coordinate appointments with precision.
- Organize and maintain digital files and databases, ensuring data accuracy.
- Conduct detailed web research to support marketing, advertising, and business development initiatives.
- Handle email correspondence, Slack communication, and Zoom meeting coordination.
- Prepare professional presentations and reports using Microsoft Office and Google Suite.
- Respond promptly to employee and client administrative inquiries.
- Create compelling copy for marketing campaigns and internal communications.
Specialized Shopify E-commerce Support
- Set up, customize, and maintain Shopify stores, ensuring alignment with brand standards and best practices.
- Manage product listings: upload, optimize SEO-friendly descriptions, update pricing, and maintain accurate inventory levels.
- Oversee order fulfillment processes, track shipments, and resolve customer order issues efficiently.
- Handle customer service inquiries related to Shopify stores, providing timely and professional support.
- Develop and implement digital marketing campaigns, including discount promotions, product bundling, and social media integration.
- Conduct A/B testing on product pages, emails, and marketing elements to optimize sales performance.
- Create and edit graphics for product images, advertisements, and social media using tools like Canva or Adobe Photoshop.
- Analyze Shopify store metrics and generate actionable reports to improve operational efficiency and sales.
- Assist with website navigation, layout updates, bug fixes, and overall store performance optimization.
- Manage social media channels integrated with Shopify to boost engagement and conversions.
- Write engaging, keyword-rich product descriptions, blog posts, and web content to enhance SEO and customer engagement.
Qualifications
- Proven experience as a Virtual Assistant with demonstrated expertise in Shopify store management.
- Strong organizational skills and ability to multitask effectively in a fast-paced environment.
- Excellent written and verbal communication skills across phone, email, Slack, and Zoom.
- Exceptional attention to detail and accuracy in data entry, communication, and project execution.
- Proficiency with Microsoft Office and Google Suite.
- Experience with CRM and project management platforms such as HubSpot, Salesforce, Zoho, and Asana.
- Familiarity with bookkeeping software like QuickBooks.
- Solid understanding of e-commerce best practices, SEO strategies, and digital marketing techniques.
- Ability to work independently, take initiative, and manage multiple projects simultaneously.
- Skilled in graphic design and content creation tools is highly desirable.
- Reliable personal computer and stable high-speed internet connection.
- High school diploma required; additional certifications in administration, e-commerce, or digital marketing are a plus.
Why Join Paragon?
- Work remotely with a global, supportive, and innovative team.
- Develop and refine specialized e-commerce and Shopify skills.
- Engage in meaningful work that directly impacts client success and business growth.
- Benefit from a culture of continuous learning, professional development, and career advancement.
- Join a top-rated virtual assistant company recognized for quality and client satisfaction.
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MANAGEMENT ASSISTANT 1539 C (REVISED 02-10-2023)
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