Assistant Community Manager — Resident Experience & Growth

Apartment-Management-Consultants; Colorado Springs (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K / Roth IRA with advisor

9 paid holidays

Employee Rent Discount

Professional Development Training

Medical, Dental, Vision, Life coverage

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Manager to support the Community Manager in overseeing financial and operational aspects of the community. The role emphasizes responsive customer service, accurate reporting, and effective coordination with legal counsel during evictions.

Responsibilities include managing files, processing leases and renewals, handling deposits, and maintaining knowledge of policies, market conditions, and software systems.

Qualifications

• 6 months experience in the property management industry.
• Strong written and verbal communication skills.
• Ability to remain professional and courteous in a fast-paced environment.
• Excellent attention to detail and organization.

Responsibilities

• Oversee file management and run assigned reports.
• Respond to resident requests with courteous, efficient service.
• Collect rents and manage audits, evictions, and move-outs by inspecting units.
• Coordinate with outside counsel during eviction processes.
• Update data in property management software and finalize move-in/out files.
• Ensure renter’s insurance procedures are followed and deposits collected.
• Inspect model/target apartments and maintain clean workspaces.
• Maintain awareness of lease terms, unit specs, availability, and current policies.
• Engage with apartment locator services and local businesses for outreach.
• Conduct outreach marketing and retain residents through retention programs.
• Report unusual circumstances to appropriate parties and maintain professional conduct.

Skills

Communication skills

Customer service

Organizational skills

Tools

Property management software

Job description

Apartment Management Consultants (AMC) is seeking an Assistant Manager to support the Community Manager in overseeing financial and operational aspects of the community. The role emphasizes responsive customer service, accurate reporting, and effective coordination with legal counsel during evictions.

Responsibilities include managing files, processing leases and renewals, handling deposits, and maintaining knowledge of policies, market conditions, and software systems.