Assistant Community Manager - Resident Experience & Growth

Live AMC; Kansas City (MO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Vacation time

Health plan

401(k) with employer match

9 paid holidays per year

Employee referrals

Bonus opportunities

Rent discount program

Professional development

Medical, dental, vision coverage

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Community Manager to support the Community Manager with financial and operational tasks across a property. The role emphasizes resident service, accurate data entry, and coordination of renewals, evictions, and marketing activities.

Ideal candidates have six months in property management, strong communication, organization, and professional demeanor in a fast-paced setting.

Qualifications

• Six months experience in the property management industry.
• Strong communication skills both written and verbal.
• Ability to remain professional and courteous in a fast-paced working environment.
• Strong organization skills with attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests.
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
• Communicate with outside legal counsel during the eviction process.
• Finalize move in/out and renewals files and enter data into property management software.
• Oversee resident renter’s insurance procedure.
• Collect deposits and process future residents’ applications.
• Ensure the model/target apartments are ready for show and maintain a clean workspace.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Shop surrounding or competing properties and conduct outreach marketing.
• Develop and maintain on-going resident retention programs.
• Report unusual or extraordinary circumstances regarding the property or residents.
• Maintain a professional appearance and conduct at all times.

Skills

Strong communication

Strong organization

Professional in fast-paced environment

Tools

Property management software

Job description

Apartment Management Consultants (AMC) is seeking an Assistant Community Manager to support the Community Manager with financial and operational tasks across a property. The role emphasizes resident service, accurate data entry, and coordination of renewals, evictions, and marketing activities.

Ideal candidates have six months in property management, strong communication, organization, and professional demeanor in a fast-paced setting.