Assistant Community Manager — Resident Experience

Socket.dev; Glendale (AZ); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

HSA

401(k) match

Life Insurance

Disability Insurance

Paid vacation

Paid holidays

Wellness programs

Professional development

Job summary

Bryten is seeking an Assistant Community Manager for our Glendale property to help oversee daily operations and deliver outstanding resident service. You will support rent collections, leasing, and communications with residents, vendors, and team members.

The role requires strong organizational skills, attention to detail, and prior residential property management or leasing experience. On-site work is required with opportunities to contribute to marketing and occupancy initiatives.

Qualifications

• Two or more years of residential leasing and/or property management experience preferred.
• High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred.
• Experience managing rent collections, resident accounts, and financial processes preferred.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience with Yardi, ResMan, OneSite, or other property management software preferred.
• Working knowledge of Fair Housing practices and multifamily operations preferred.
• Bilingual skills are a plus but not required.
• Valid driver's license, current automobile insurance, and reliable transportation required.

Responsibilities

• Assist the Community Manager with daily operations and performance of the community.
• Manage resident accounts, rent collections, payment processing, delinquency follow-up, and notices.
• Support leasing, occupancy and resident retention through strong service and operational support.
• Process applications, conduct screenings, assist prospective residents through leasing.
• Coordinate with maintenance to ensure timely service requests and turns.
• Respond professionally to resident concerns and questions; maintain accurate files and records.
• Assist with lease renewals, move-ins/move-outs, and resident communications.
• Support marketing, resident engagement, and occupancy initiatives.
• Ensure compliance with Fair Housing regulations and company policies.
• Assist with financial reporting and property performance monitoring.

Skills

Property management

Leasing experience

Customer service

Interpersonal communication

Rent collections

Organizational skills

Attention to detail

Time management

Verbal communication

Written communication

Microsoft Office

Outlook

Teams

Word

Excel

Yardi

ResMan

OneSite

Fair Housing knowledge

Bilingual

Driver's license

Education

High school diploma or GED

Bachelor's degree in Business/Property Management or related field

Tools

Microsoft Office Suite

Outlook

Teams

Word

Excel

Yardi

ResMan

OneSite

Job description

Bryten is seeking an Assistant Community Manager for our Glendale property to help oversee daily operations and deliver outstanding resident service. You will support rent collections, leasing, and communications with residents, vendors, and team members.

The role requires strong organizational skills, attention to detail, and prior residential property management or leasing experience. On-site work is required with opportunities to contribute to marketing and occupancy initiatives.