On-Site Assistant Community Manager — Resident Experience

Bryten; Albuquerque (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Health Savings Account (HSA)

401(k) with company match

Life & Disability Insurance

Paid time off

Holidays + floating holidays

Wellness programs

Professional development opportunities

Job summary

Bryten is seeking an Assistant Community Manager in Albuquerque, NM to support daily operations and enhance resident experiences on-site. You will assist with leasing, resident accounts, rent collections, and coordinating maintenance while upholding Fair Housing practices and company policies.

Strong customer service, organization, and communication skills are essential; two years of residential property management experience preferred.

Qualifications

• Two or more years of residential leasing or property management experience.
• Strong customer service and interpersonal communication skills.
• Ability to manage rent collections, resident accounts, and financial processes.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams) and property management software.
• Fair Housing compliance awareness and attention to detail.
• High school diploma or GED required; Bachelor's degree in a related field preferred.

Responsibilities

• Support the Community Manager in overseeing day-to-day operations of the property.
• Manage resident accounts, rent collections, payments, delinquency follow-up, and notices.
• Assist leasing, occupancy, and resident retention goals through outstanding service.
• Process applications, conduct screenings, and assist residents through leasing.
• Coordinate maintenance and apartment turns; respond to resident inquiries promptly.
• Maintain accurate resident files and financial records; assist with renewals and move-ins/outs.
• Support marketing efforts and occupancy initiatives; ensure Fair Housing compliance.
• Assist with financial reporting and performance monitoring.

Skills

Customer service

Interpersonal communication

Organizational skills

Problem solving

Conflict resolution

Verbal & written communication

Bilingual skills

Education

High school diploma or GED

Bachelor's degree in Business/Property Management or related field

Tools

Microsoft Office Suite

Yardi

ResMan

OneSite

Job description

Bryten is seeking an Assistant Community Manager in Albuquerque, NM to support daily operations and enhance resident experiences on-site. You will assist with leasing, resident accounts, rent collections, and coordinating maintenance while upholding Fair Housing practices and company policies.

Strong customer service, organization, and communication skills are essential; two years of residential property management experience preferred.