Assistant Community Manager: Property Ops & Leasing

Hunter Super Techs - TurnPoint; Bolivia (NC); On-site; USD 36,000 - 39,000; Full time

Job summary

Asset Living is seeking an Assistant Community Manager to oversee daily operations and financial functions for a housing community, reporting to the Community Manager. You will handle delinquency and rent collection to optimize cash flow and manage leasing, maintenance, administration, and risk management in the absence of leadership.

You will supervise staff, ensure compliance with policies and fair housing guidelines, and drive marketing and strategic leasing to meet revenue goals while

Qualifications

• Must have basic knowledge of Fair Housing Laws and OSHA requirements.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or equivalent combination of education and experience.

Responsibilities

• Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
• Responsible for processing and reconciling daily all account receivables.
• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.
• Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.
• Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.
• Responsible for all end-of-the-month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accurate records.
• Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.
• Regular/daily onsite attendance is required
• Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.
• Strategic Leasing Management
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Implement marketing strategies & systems put in place by the annual marketing plan.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents.
• Administrative Management
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Assist with supervision of all business functions related to operations.
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Skills

Fair Housing Laws

OSHA knowledge

Education

High School Diploma or Equivalent

Bachelor’s degree preferred or two years experience in housing industry

Job description

Asset Living is seeking an Assistant Community Manager to oversee daily operations and financial functions for a housing community, reporting to the Community Manager. You will handle delinquency and rent collection to optimize cash flow and manage leasing, maintenance, administration, and risk management in the absence of leadership.

You will supervise staff, ensure compliance with policies and fair housing guidelines, and drive marketing and strategic leasing to meet revenue goals while