Assistant Community Manager: Path to CMCA Certification

City Property Management Company; Phoenix (AZ); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Health savings account

Employee assistance program

Life insurance

Paid time off

Professional development assistance

Company-sponsored CMCA certification

Employee referral program

Job summary

City Property Management Company is seeking an Assistant Community Manager to support the community management team. This role bridges administrative functions and operational duties, handling architectural requests, compliance communications, vendor contracts, and more.

The ACM helps Community Managers focus on client relations and strategic management, with a clear path toward a full Community Manager role and CMCA certification advancement.

Qualifications

• Minimum 1.5 years of administrative or property management support experience.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Strong demonstration of City Property’s Core Values.
• Proficient with Microsoft Office Suite and property management software (training provided).
• Ability to interact professionally with homeowners, vendors, and board members.
• Detail-oriented with strong follow-through on assignments.

Responsibilities

• Architectural Requests: Review and process homeowner architectural modification requests; Ensure requests meet guidelines; Maintain records.
• Compliance Management: Respond to homeowner inquiries; Process violations; Support in monitoring escalated violations.
• Vendor & Contract Management: Assist in securing, reviewing, and filing vendor contracts; Maintain contract records.
• Board Packages & Insurance: Prepare No Meeting Board Packages; Prepare 10 Day Letters for insurance deductibles.
• Additional Responsibilities: Publish community surveys; Manage facility reservations; Process lender questionnaires; Maintain notes; Lead training on topics; Other duties as assigned.

Skills

Administrative experience

Property management support

Organizational skills

Verbal and written communication

Microsoft Office

Vendor and board interactions

Education

CMCA certification

Tools

Microsoft Office Suite

Property management software

Job description

City Property Management Company is seeking an Assistant Community Manager to support the community management team. This role bridges administrative functions and operational duties, handling architectural requests, compliance communications, vendor contracts, and more.

The ACM helps Community Managers focus on client relations and strategic management, with a clear path toward a full Community Manager role and CMCA certification advancement.