Assistant Community Manager: Path to CMCA Certification

City Property; Phoenix, Northern (AZ, KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision insurance

HSA

Employee assistance program

Life insurance

Paid time off

CMCA certification program

Employee referral program

Job summary

City Property Management is hiring an Assistant Community Manager (ACM) in Arizona to support the community management team. This role bridges Administrative Assistants and Community Managers by taking on higher-level administrative and operational duties.

The ACM ensures architectural requests, compliance communications, contracts, and critical tasks are handled accurately. This position offers a clear development path toward a full Community Manager role.

Qualifications

• 1.5 years of administrative or property management support experience required.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Demonstrates City Property's Core Values.
• Proficient with Microsoft Office Suite and property management software (training provided).
• Ability to interact professionally with homeowners, vendors, and board members.
• Detail-oriented with strong follow-through on assignments.

Responsibilities

• Review and process homeowner architectural modification requests.
• Ensure requests meet association guidelines and communicate approvals or denials.
• Maintain accurate records in the management system.
• Respond to homeowner calls, emails, and compliance inquiries promptly.
• Support Community Managers in monitoring and resolving escalated violations.
• Assist in securing, reviewing, and filing vendor contracts; maintain contract records.

Skills

Administrative support

Organizational skills

Communication skills

Interpersonal skills

MS Office

Property management software

Education

CMCA certification

Tools

Microsoft Office

Property management software

Job description

City Property Management is hiring an Assistant Community Manager (ACM) in Arizona to support the community management team. This role bridges Administrative Assistants and Community Managers by taking on higher-level administrative and operational duties.

The ACM ensures architectural requests, compliance communications, contracts, and critical tasks are handled accurately. This position offers a clear development path toward a full Community Manager role.