Assistant Community Manager – Operations & Leadership

Asset Living; Westminster (CO); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking an Assistant Community Manager to oversee the daily operations and financial functions of the housing community under the supervision of the Community Manager. You will play a vital role in delinquency and rent collection to optimize cash flow and financial position.

As an onsite leader, you will supervise staff, ensure policy compliance and safety, maintain records, and support leasing and marketing efforts to attract residents and ensure high occupancy.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
• Processing and reconciling daily all account receivables.
• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.
• Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.
• Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.
• Responsible for all end-of-the-month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accurate records.
• Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.
• Regular/daily onsite attendance is required
• Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.
• Strategic Leasing Management
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Implement marketing strategies & systems put in place by the annual marketing plan.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents.

Skills

On-site software proficiency

Education

Bachelor’s degree preferred or two years housing industry experience or equivalent

Job description

Asset Living is seeking an Assistant Community Manager to oversee the daily operations and financial functions of the housing community under the supervision of the Community Manager. You will play a vital role in delinquency and rent collection to optimize cash flow and financial position.

As an onsite leader, you will supervise staff, ensure policy compliance and safety, maintain records, and support leasing and marketing efforts to attract residents and ensure high occupancy.