Assistant Community Manager - Leasing & Guest Experience

TRL Systems, Inc.; Nashville (TN); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Comprehensive medical, dental and视on?—

401k with employer matching

Paid time off benefits: Vacation, Sick

Descrizione del lavoro

Mill Creek Residential is seeking an Assistant Community Manager to support the Community Manager in delivering performance standards and maintaining operations across the community. This role emphasizes customer service, leasing, and collaboration with the management team to optimize property performance.

The position involves coordinating leasing activities, handling inquiries, and assisting with move-ins, renewals, and reports.

Competenze

• High School diploma or equivalent (GED), Bachelor’s degree preferred.
• 2 years multi-family leasing or related property management experience or equivalent experience
• Commitment to, and passionate for, providing outstanding customer service
• Strong communication skills (written and verbal)
• Multi Family or related property management experience, retail sales or hospitality experience

Mansioni

• Warmly greet prospective residents and create a personal connection while determining needs and preferences
• Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.
• Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner
• Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily
• Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition
• Assist in Social Media advertising as directed by the Manager
• Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager
• Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents
• Address and complete all other duties as assigned

Conoscenze

English communication

Professional judgment

Market knowledge

Competitive research

Office/software proficiency

Arithmetic skills

Office equipment operation

Travel between communities

Time-keeping discipline

Customer service orientation

Formazione

High School diploma or GED

Bachelor’s degree preferred

Strumenti

Entrata

Yardi

Revenue management software

Descrizione del lavoro

Mill Creek Residential is seeking an Assistant Community Manager to support the Community Manager in delivering performance standards and maintaining operations across the community. This role emphasizes customer service, leasing, and collaboration with the management team to optimize property performance.

The position involves coordinating leasing activities, handling inquiries, and assisting with move-ins, renewals, and reports.