Assistant Community Manager: Sales & Resident Success Path

Vivmark Residential; Manhattan Park (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Paid vacation

Company holidays

Housing discounts

Job summary

Vivmark Residential in New York seeks an Assistant Community Manager to drive the full sales process, connect with prospects and residents, and deliver stellar service to secure lease renewals.

You will lead, mentor, and train in sales, marketing, and customer service; manage payments and audits; explain lease provisions; coordinate move-ins; and monitor property trends for occupancy. Schedule: Tuesday–Saturday, 9am–6pm.

Qualifications

• Residential or commercial property management, hospitality, or retail experience.
• Customer service and sales experience.
• High School diploma or equivalent.

Responsibilities

• Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment.
• Managing financial transactions, including payments and audits, for accurate resident file maintenance.
• Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
• Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents.
• Responding promptly to resident calls and emails, addressing needs, and following up on concerns.
• Maintaining effective communication with maintenance staff, ensuring resident needs are met.
• Proactively monitoring property trends for future occupancy needs.

Skills

Property management

Customer service

Sales

Communication

English proficiency

Education

High School diploma

Tools

Computer literacy

Smartphone use

Job description

Vivmark Residential in New York seeks an Assistant Community Manager to drive the full sales process, connect with prospects and residents, and deliver stellar service to secure lease renewals.

You will lead, mentor, and train in sales, marketing, and customer service; manage payments and audits; explain lease provisions; coordinate move-ins; and monitor property trends for occupancy. Schedule: Tuesday–Saturday, 9am–6pm.