Assistant Community Manager

associacareers; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Disability insurance

Job summary

Associa is seeking an Assistant Community Association Manager for our Jacksonville Branch to provide essential administrative support to the property management team.

You will handle inquiries, coordinate information flow, maintain records, and assist with reports, calendars, and meetings. The role requires strong customer service, MS Office skills, and the ability to work with multiple stakeholders in a collaborative office setting.

Qualifications

• High School Diploma or GED required.
• LCAM preferred but not required.
• Strong MS Office skills.
• Professional customer service and communication.
• Ability to work with multiple stakeholders.

Responsibilities

• Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
• Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
• Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
• Manage calendars, schedule appointments, and coordinate meetings to optimize the team’s productivity.
• Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service.

Skills

MS Office

Customer service

Communication

Stakeholder comms

Time management

Instructions interpretation

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Location and Working Conditions?

Onsite at our Jacksonville Branch in an office setting.

How Our Employees Make an Impact:

Our Assistant Community Association Managers are the heart of our property management operations, making a significant impact through:

• Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
• Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
• Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
• Manage calendars, schedule appointments, and coordinate meetings to optimize the team’s productivity.
• Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellentcustomer service

Requirements:

• LCAM preferred but not required.
• Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
• Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED Required
• At least one year of directly related or closely related experience