Assistant Community Manager

Associa; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Job summary

Associa is seeking an Assistant Community Association Manager to provide essential administrative support to our property management team at the Jacksonville branch. You’ll help manage calendars, coordinate communications, and assist with records and reporting to support daily operations.

Ideal candidates bring strong Microsoft Office skills, professional communication, and the ability to work with managers, vendors, and residents.

Qualifications

• High School Diploma or GED required.
• LCAM preferred but not required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional customer service and communication skills.
• Able to communicate with multiple stakeholders (managers, vendors, clients).
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
• Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
• Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
• Manage calendars, schedule appointments, and coordinate meetings to optimize the team’s productivity.
• Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service

Skills

Professional customer service

Communication skills

Time management

Organization

Multitasking

Education

High School Diploma or GED

LCAM preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Assistant Community Association Manager and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Location and Working Conditions?

Onsite at our Jacksonville Branch in an office setting.

How Our Employees Make an Impact

Our Assistant Community Association Managers are the heart of our property management operations, making a significant impact through:

• Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
• Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
• Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
• Manage calendars, schedule appointments, and coordinate meetings to optimize the team’s productivity.
• Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellentcustomer service

Requirements

• LCAM preferred but not required.
• Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
• Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED Required
• At least one year of directly related or closely related experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.