Assistant Community Director – Growth & Service

Elmington; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Bedrock Property Management is seeking an Assistant Community Director in Knoxville to support day-to-day operations, vendor relations, and maintenance coordination. The role provides data for reporting and financial oversight while helping to meet leasing and financial goals.

You will work with the Community Director to drive property performance, tenant satisfaction, and team guidance, ensuring a welcoming, compliant community environment.

Qualifications

• Excellent verbal and written communication with residents and teams.
• Strong organizational skills to manage multiple tasks and deadlines.
• Commitment to high levels of customer service and resident satisfaction.
• Focus on hitting occupancy and revenue targets while maintaining budgets.

Responsibilities

• Provides exemplary customer service to residents and creates a welcoming environment.
• Assists in financial management by creating daily/weekly reports.
• Abides by federal fair housing standards and all applicable laws.
• Develops professional skills and seeks continual growth.
• Embodies company policies in all interactions.
• Represents Bedrock to residents, vendors, and owners.
• Operates on-site technology and systems.
• Maintains resident files on-site in electronic and/or hardcopy format.
• Resolves issues promptly with a customer-service focus.
• Supports property goals alongside the Community Director.

Skills

Verbal communication

Written communication

Organization

Customer service

Revenue focus

Team leadership

Job description

Bedrock Property Management is seeking an Assistant Community Director in Knoxville to support day-to-day operations, vendor relations, and maintenance coordination. The role provides data for reporting and financial oversight while helping to meet leasing and financial goals.

You will work with the Community Director to drive property performance, tenant satisfaction, and team guidance, ensuring a welcoming, compliant community environment.