Assistant Community Director: Elevate Resident Experience

Elmington; Wilmington (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Bedrock Property Management seeks an Assistant Community Director in Wilmington to support day-to-day operations, vendor relations, and reporting. The role emphasizes resident satisfaction, leasing coordination, and financial oversight to meet occupancy and budget goals.

You will collaborate with the Community Director to drive property performance and provide exceptional service. The position involves on-site duties, coordinating maintenance, and delivering strong customer experiences while

Qualifications

• Minimum 1 year of multi-family property management experience required.
• Previous Leasing, Property Manager, or Community Manager experience preferred.
• Customer Experience Managers or related fields encouraged to apply.
• Experience leading a team with positive motivation, goal setting and accountability.

Responsibilities

• Provides exemplary customer service to residents and proactively solves issues.
• Assists in financial management by creating required daily and weekly reports.
• Abides by fair housing standards and applicable laws.
• Develops professional skills and seeks continual growth and learning.
• Embodies company policies and represents BEDROCK to residents, vendors, and owners.

Skills

Verbal & written communication

Organizational skills

Customer service

Revenue & occupancy goals

Staff management

Representative to residents/vendors

Attention to detail

Active listening

Energy & drive

Team collaboration with director

Job description

Bedrock Property Management seeks an Assistant Community Director in Wilmington to support day-to-day operations, vendor relations, and reporting. The role emphasizes resident satisfaction, leasing coordination, and financial oversight to meet occupancy and budget goals.

You will collaborate with the Community Director to drive property performance and provide exceptional service. The position involves on-site duties, coordinating maintenance, and delivering strong customer experiences while