Assistant & Community Association Manager

The Select Group, Inc.; Virginia Beach (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Select Group, Inc. seeks an Assistant Manager to provide on-site administrative support in Virginia Beach, VA. You will assist with board meeting prep, minutes, and action follow-up, while coordinating vendor services and responding to homeowner inquiries.

Responsibilities include maintaining accurate association records, organizing documents, and tracking work orders to ensure timely issue resolution. A strong customer service mindset and basic financial literacy are essential.

Qualifications

• Strong administrative and organizational skills including document management, scheduling, and record-keeping.
• Clear written and verbal communication with board members, residents, and vendors.
• Customer service mindset with ability to respond to inquiries and resolve issues.
• Basic financial literacy: budgets, invoices, assessments.
• Proficiency with standard office software and community management platforms.
• On-site Virginia Beach, VA work requirement; ability to manage multiple tasks and meet deadlines.
• Prior experience in property/community management preferred but not required.

Responsibilities

• Assist Community Association Manager with day-to-day administration and record-keeping.
• Prepare correspondence and organize documents; maintain association records.
• Attend board meetings as needed and take minutes; follow up on action items.
• Coordinate vendor services and respond to homeowner inquiries; track work orders.

Skills

Administrative skills

Clear communication

Customer service

Budgeting basics

Office software

On-site availability

Property management experience

Education

High school diploma

CAM certification (plus)

Tools

Office productivity software (Word, Excel)

Job description

Company Description The Select Group, Inc. is a professional community association management firm serving homeowners’ associations, condominiums, and planned communities. The company focuses on delivering reliable administrative support, financial management, and resident services tailored to each community’s needs. Team members work closely with association boards and residents to help maintain well-run, compliant, and welcoming communities. The Select Group, Inc. values integrity, clear communication, and collaborative problem-solving in its daily operations.

Role Description The Assistant Manager is a full-time, on-site role based in Virginia Beach, VA. This position supports the Community Association Manager with day-to-day administration, including preparing correspondence, organizing documents, and maintaining association records. The role involves assisting with board meeting preparation, attending meetings as needed, taking minutes, and following up on action items. The assistant helps coordinate vendor services, responds to homeowner inquiries, and tracks work orders to ensure timely resolution of community issues.

Portfollio Community Association Manager is responsible for the day-to-day operations of numerous communities throughout the Hampton Rhodes area. The manager works directly with the border directors, attorneys, insurance agents, and overseas the day-to-day operations with their assistant. The manager is also responsible for compiling a proposed budget to be presented to the board, reviewing the monthly financials prior to distribution, meeting with contractors on site, ensuring compliance with the association, governing documents and working hand-in-hand with their assistant assigned to that community.

Qualifications

• Strong administrative and organizational skills, including document management, scheduling, and record-keeping.
• Effective communication abilities, with clear written and verbal skills for interacting with board members, residents, and vendors.
• Customer service mindset, with experience handling inquiries, resolving issues, and maintaining professional relationships.
• Basic financial literacy, such as familiarity with budgets, invoices, and assessment processing.
• Proficiency with office and management software (e.g., word processing, spreadsheets, email, and community management platforms).
• Ability to work on-site in Virginia Beach, VA, manage multiple tasks, and meet deadlines with attention to detail.
• Previous experience in property management, community association management, or related fields is preferred but not required.
• High school diploma or equivalent required; additional education or relevant certifications (e.g., CAM or similar) are a plus.