Assistant Coach: Retail Team Lead & Coach

Rally House; Texas; Sur place; USD 50 145 000 - 72 781 000; Plein temps

Résumé du poste

Rally House is seeking an Assistant Coach to support the store manager in delivering consistent standards and coaching the team toward strong results.

The role emphasizes driving guest experiences, maintaining visual standards, and leading training efforts while partnering with the Head Coach to recruit and onboard talent. It requires retail leadership and a passion for sports retail in a fast-paced environment.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsabilités

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow‑up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader‑on‑duty in the Head Coach’s absence.
• Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Maintain store organization and back‑of‑house standards.
• Coach Team Captains and Teammates on visual expectations.
• Own service execution and customer experience standards.
• Observe the store through the customer lens and adjust in real time.
• Resolve complex customer concerns and ensure follow‑up.
• Reinforce consistency of service behaviors across all shifts.
• Support payroll planning and labor optimization.
• Analyze store performance and take action to improve results.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Connaissances

Adaptability

Problem-solving

Communication

Prioritization

Delegation

Leadership

Coaching

Store operations

Formation

Associates or Bachelor’s degree preferred

Description du poste

Rally House is seeking an Assistant Coach to support the store manager in delivering consistent standards and coaching the team toward strong results.

The role emphasizes driving guest experiences, maintaining visual standards, and leading training efforts while partnering with the Head Coach to recruit and onboard talent. It requires retail leadership and a passion for sports retail in a fast-paced environment.