Assistant Store Manager: Lead Team & Fan Experience

Rally House; West Chester Township (OH); On-site; USD 23,000 - 34,000; Full time

Job summary

Rally House is seeking an Assistant Coach to support the Head Coach in driving store results and developing teams. This role focuses on training, coaching, and maintaining guest-focused operations while adapting quickly to changing priorities.

You will oversee execution of standards, lead with a customer-centric approach, and help ensure safety, cash handling, and policy adherence across shifts. A passion for sports retail and strong communication are essential.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.

Skills

Customer centric

Leadership

Effective communication

Team development

Problem solving

Education

Associates degree

Bachelor’s degree preferred

Job description

Rally House is seeking an Assistant Coach to support the Head Coach in driving store results and developing teams. This role focuses on training, coaching, and maintaining guest-focused operations while adapting quickly to changing priorities.

You will oversee execution of standards, lead with a customer-centric approach, and help ensure safety, cash handling, and policy adherence across shifts. A passion for sports retail and strong communication are essential.