Assistant Coach: Lead Team, Food Quality & Guest Experience

sweetgreen Store + Field Leadership - Internal; Naperville (IL); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Competitive base salary + 15% bonus

Medical, dental + vision insurance

Paid Vacation + Wellness time

401(k) program

Paid family leave; we fully support新

Complimentary greens

Free sweetgreen swag

Impact on people and communities

Collaborative team with strong values

Clear career path and development

Job summary

Sweetgreen is seeking an Assistant Coach (Assistant General Manager) to lead and mentor the team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

As a hands-on leader, you will partner with the Head Coach, hire and train, manage schedules, uphold food safety, and collaborate across functions to ensure brand-aligned service and strong performance.

Qualifications

• 2+ years in a restaurant management/supervisory role.
• Experience managing and developing 6+ team members per shift.
• Food Handler or ServSafe certification.
• Must be available to work a minimum of 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead hands-on team and drive operational excellence.
• Mentor teammates to become future leaders.
• Partner with Head Coach to set goals and track performance.
• Use data-driven insights to navigate challenges and improve guest experiences.
• Support daily operations and scheduling with effective task deployment.
• Uphold food safety, cleanliness, and audit readiness.

Skills

Leadership

Team development

Scheduling

Guest experience

Problem solving

Communication

Scheduling software

Tools

Scheduling software

Job description

Sweetgreen is seeking an Assistant Coach (Assistant General Manager) to lead and mentor the team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

As a hands-on leader, you will partner with the Head Coach, hire and train, manage schedules, uphold food safety, and collaborate across functions to ensure brand-aligned service and strong performance.