Assistant Club Manager: Elevate Member Experience

Socket.dev; Slidell (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Planet Fitness in Slidell, LA is seeking an Assistant Manager to oversee daily club operations, mentor teammates, and ensure a high-energy, welcoming environment for all members. The role focuses on delivering exceptional service in a Judgement Free Zone while maintaining safety and cleanliness standards.

The ideal candidate will have strong leadership, customer service, and communication skills, with prior experience in retail or fitness management.

Qualifications

• Excellent customer service skills with a high degree of member care.
• Previous experience leading teams in retail or fitness.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Responsibilities

• Assist in interviewing and recruitment of staff.
• Drive club metrics in alignment with business performance.
• Lead by example to deliver high-quality service and operational excellence.
• Monitor inventory and review sales figures with the Club Manager.
• Ensure the club stays clean, friendly, and well maintained.
• Oversee staff to promote career growth and performance.
• Perform other duties as assigned by the Club Manager.

Skills

Customer Service

Leadership

Team Management

Communication

Education

High School Diploma/GED

Job description

Planet Fitness in Slidell, LA is seeking an Assistant Manager to oversee daily club operations, mentor teammates, and ensure a high-energy, welcoming environment for all members. The role focuses on delivering exceptional service in a Judgement Free Zone while maintaining safety and cleanliness standards.

The ideal candidate will have strong leadership, customer service, and communication skills, with prior experience in retail or fitness management.