Assistant Center Manager — Spa Leadership & Growth

Anchor Point Management Group; El Cerrito (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while be¿

Referral Bonus – Generous incentive to

Job summary

European Wax Center, El Cerrito, CA, is seeking an Assistant Center Manager for a full-time, in-person role. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction while maintaining daily operations.

The ideal candidate has experience in retail or spa/hospitality leadership, excellent communication, and a passion for guest service excellence in a busy beauty center environment.

Qualifications

• 1+ years of experience in retail sales management or spa/hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Skills

Retail sales management

Team leadership

Customer service

Sales-driven

Communication

Organizational skills

Problem solving

Flexibility

Education

Equivalent educational background

Job description

European Wax Center, El Cerrito, CA, is seeking an Assistant Center Manager for a full-time, in-person role. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction while maintaining daily operations.

The ideal candidate has experience in retail or spa/hospitality leadership, excellent communication, and a passion for guest service excellence in a busy beauty center environment.