Assistant Center Manager: Lead Sales & Guest Experience

Anchor Point Management Group; Pleasant Hill (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while be|

Referral Bonus – Generous Incentive to

Job summary

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to lead daily operations, drive sales, and ensure exceptional guest experiences.

You will supervise Guest Service Associates and Licensed Wax Specialists, coach the team, manage scheduling, inventory, and payroll, and maintain health and safety and brand standards. This role rewards leadership with competitive pay and growth opportunities.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

Skills

Retail management

Spa/salon ops

Leadership

Sales

Communication

Organization

Problem solving

Customer service

Flexible schedule

Guest service

Education

Job description

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to lead daily operations, drive sales, and ensure exceptional guest experiences.

You will supervise Guest Service Associates and Licensed Wax Specialists, coach the team, manage scheduling, inventory, and payroll, and maintain health and safety and brand standards. This role rewards leadership with competitive pay and growth opportunities.