Beauty Center Manager: Guest Experience & Sales

NORTH AMERICAN WAX COMPANY LLC

Pleasant Hill (CA)

On-site

USD 32,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Daily Pay
Employee Assistance Program
Team Member Assistance Fund
Culture Committee - Have fun while the
Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to oversee daily operations, lead a guest-service team, drive sales goals, and ensure excellent guest experiences. You will coach staff, manage schedules, and uphold health, safety, and brand standards.

This role suits a retail sales leader with spa or salon experience, strong communication and problem-solving skills, and the ability to motivate a team.

Qualifications

  • 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership
  • Strong sales background preferred
  • Ability to lead and motivate a team
  • Strong communication, organizational, and problem-solving skills
  • Sales-driven with a focus on customer service excellence
  • Flexible availability, including evenings and weekends

Responsibilities

  • Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
  • Drive center performance through sales goals, membership growth, and guest retention
  • Assist in scheduling, inventory, payroll, and daily operations
  • Ensure compliance with health and safety regulations and brand standards
  • Assist in coaching, training, and performance feedback to team members
  • Resolve guest concerns with professionalism and care
  • Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales management
Spa/salon operations
Team leadership
Customer service
Communication skills

Job description

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to oversee daily operations, lead a guest-service team, drive sales goals, and ensure excellent guest experiences. You will coach staff, manage schedules, and uphold health, safety, and brand standards.

This role suits a retail sales leader with spa or salon experience, strong communication and problem-solving skills, and the ability to motivate a team.

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