Beauty Center Manager: Guest Experience & Sales

NORTH AMERICAN WAX COMPANY LLC; Pleasant Hill (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while the

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to oversee daily operations, lead a guest-service team, drive sales goals, and ensure excellent guest experiences. You will coach staff, manage schedules, and uphold health, safety, and brand standards.

This role suits a retail sales leader with spa or salon experience, strong communication and problem-solving skills, and the ability to motivate a team.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales management

Spa/salon operations

Team leadership

Customer service

Communication skills

Job description

European Wax Center in Pleasant Hill, CA is seeking an Assistant Center Manager to oversee daily operations, lead a guest-service team, drive sales goals, and ensure excellent guest experiences. You will coach staff, manage schedules, and uphold health, safety, and brand standards.

This role suits a retail sales leader with spa or salon experience, strong communication and problem-solving skills, and the ability to motivate a team.