Beauty Center Lead - Growth & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Alameda (CA); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Performance bonuses

PTO and holidays

401k with match

Health, vision, dental

Discounts on waxing and products

Training and development

Inclusive work environment

Job summary

European Wax Center seeks an Assistant Center Manager in Alameda, CA to oversee daily operations and lead a high-performing team. You will drive guest satisfaction, sales performance, and operational excellence in a hands-on, in-person environment.

The role emphasizes leadership, coaching, and financial acumen, with opportunities for ongoing training and career growth in beauty and wellness.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales

Spa/salon ops

Hospitality leadership

Team leadership

Sales-driven

Communication

Job description

European Wax Center seeks an Assistant Center Manager in Alameda, CA to oversee daily operations and lead a high-performing team. You will drive guest satisfaction, sales performance, and operational excellence in a hands-on, in-person environment.

The role emphasizes leadership, coaching, and financial acumen, with opportunities for ongoing training and career growth in beauty and wellness.