Beauty Center Lead - Growth & Guest Experience

NORTH AMERICAN WAX COMPANY LLC

Alameda (CA)

On-site

USD 40,000 - 42,000

Full time

14 days+
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Benefits offered by this job

Performance bonuses
PTO and holidays
401k with match
Health, vision, dental
Discounts on waxing and products
Training and development
Inclusive work environment

Job summary

European Wax Center seeks an Assistant Center Manager in Alameda, CA to oversee daily operations and lead a high-performing team. You will drive guest satisfaction, sales performance, and operational excellence in a hands-on, in-person environment.

The role emphasizes leadership, coaching, and financial acumen, with opportunities for ongoing training and career growth in beauty and wellness.

Qualifications

  • 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
  • Strong sales background preferred
  • Ability to lead and motivate a team
  • Strong communication, organizational, and problem-solving skills
  • Sales-driven with a focus on customer service excellence
  • Flexible availability, including evenings and weekends
  • Growth mindset is key!

Responsibilities

  • Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
  • Drive center performance through sales goals, membership growth, and guest retention
  • Assist in scheduling, inventory, payroll, and daily operations
  • Ensure compliance with health and safety regulations and brand standards
  • Assist in coaching, training, and performance feedback to team members
  • Resolve guest concerns with professionalism and care
  • Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales
Spa/salon ops
Hospitality leadership
Team leadership
Sales-driven
Communication

Job description

European Wax Center seeks an Assistant Center Manager in Alameda, CA to oversee daily operations and lead a high-performing team. You will drive guest satisfaction, sales performance, and operational excellence in a hands-on, in-person environment.

The role emphasizes leadership, coaching, and financial acumen, with opportunities for ongoing training and career growth in beauty and wellness.

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