Assistant Center Manager — Beauty & Guest Experience Lead

Anchor Point Management Group; San Jose (CA); Presencial; USD 30.307 - 31.684; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

401k with match

Health, Vision, Dental

PTO and holidays

Discounts on waxing services

Ongoing training

Inclusive culture

Team member bonuses

Descripción de la vacante

Anchor Point Management Group in San Jose, CA is seeking an Assistant Center Manager for European Wax Center location to oversee daily operations, lead a guest-focused team, drive sales, and ensure operational excellence. This role requires passion for beauty, strong leadership, and the ability to exceed goals.

The ideal candidate has 1+ years in retail sales management or spa/salon leadership, with a track record of coaching, scheduling, and delivering exceptional guest experiences.

Formación

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background with customer-focused approach.
• Excellent communication, organization and problem-solving skills.

Responsabilidades

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI's and speak to financial acumen

Conocimientos

Sales leadership

Team motivation

Communication

Problem solving

Customer service

Flexibility

Descripción del empleo

Anchor Point Management Group in San Jose, CA is seeking an Assistant Center Manager for European Wax Center location to oversee daily operations, lead a guest-focused team, drive sales, and ensure operational excellence. This role requires passion for beauty, strong leadership, and the ability to exceed goals.

The ideal candidate has 1+ years in retail sales management or spa/salon leadership, with a track record of coaching, scheduling, and delivering exceptional guest experiences.