Assistant Branch Manager - Lead Teams & Customer Growth

Cambridge Savings Bank; Portsmouth (NH); On-site; USD 38,000 - 50,000; Full time

Job summary

Cambridge Savings Bank is seeking an Assistant Branch Manager in Portsmouth, NH. You will collaborate with the Branch Manager to lead a team, enhance customer relationships, and ensure smooth branch operations.

The role emphasizes delivering outstanding service, driving sales, and fostering an inclusive, high-performance culture across the branch network. Local travel to other branches may be required.

Qualifications

• Associates degree preferred.
• 1 to 3+ years of management experience preferred.
• 3+ years of customer service experience with proven record of sales success
• Strong attention to detail
• Ability to travel to and work at other branches as needed
• Strong leadership, communication, and interpersonal skills
• Ability to work independently, manage competing priorities, and make quick, high-quality decisions

Responsibilities

• Lead and inspire a team to drive performance and exceptional customer experience.
• Collaborate with Branch Manager to implement strategies and achieve goals.
• Maintain an operationally strong environment, adhering to policies and risk/audit expectations.
• Foster an inclusive, respectful culture and engage with the community.
• Participate in team and peer group meetings and support volunteer activities.
• Perform additional duties as required.

Skills

Leadership

Customer service

Sales

Attention to detail

Communication

Interpersonal skills

Team collaboration

Education

Associates degree preferred

Job description

Cambridge Savings Bank is seeking an Assistant Branch Manager in Portsmouth, NH. You will collaborate with the Branch Manager to lead a team, enhance customer relationships, and ensure smooth branch operations.

The role emphasizes delivering outstanding service, driving sales, and fostering an inclusive, high-performance culture across the branch network. Local travel to other branches may be required.